About Us
At the heart of superior workforce management, find RTRP: your partner in workforce innovation. With tailored strategies and expert advice, we're here to guide your organization towards excellence through informed planning and dynamic leadership.
Our Beliefs
We believe in leveraging data-driven insights to optimize workforce strategies and drive organizational success.
Our commitment is to provide tailored solutions and expert guidance that empower organizations to achieve their full potential.
Our Team
Matthew De Giovanni
Matt is a strategic leader who transforms workforce planning and operations across global enterprises. With over 20 years of experience spanning telecommunications, energy, financial services, and retail sectors, he excels at optimizing resource management for operations. Throughout his career, Matt has successfully led major technology deployments, operational transformations, and efficiency initiatives that consistently deliver on sales and revenue targets. His expertise includes developing high-performing planning teams, implementing innovative workforce solutions, and driving organizational change. As a trusted advisor to C-suite executives, Matt brings a collaborative approach to workforce strategy, working closely with stakeholders at all levels to enhance planning methodologies and operational effectiveness. His international experience and proven track record make him an invaluable partner in achieving operational excellence and sustainable business growth.
Doug Casterton
Doug spearheads transformative workforce management solutions that propel organizations toward operational excellence. With over 20 years of experience across the UK, Singapore, and Germany, he excels in workforce planning, advanced demand forecasting, and scheduling optimization. His innovative implementation of AI and machine learning in WFM processes has revolutionized how global organizations approach performance management. As a sought-after thought leader, Doug influences industry practices through compelling publications and keynote presentations at industry events. His practical, results-driven methodology has consistently elevated customer experience metrics and operational efficiency for a range of different organisations. Doug's unique blend of technical expertise and global leadership experience positions him as a trusted advisor in workforce management transformation, helping organizations navigate the complexities of modern workforce dynamics.
