Workforce Optimization

A holistic assessment of your current workforce management practices and a customized strategy to align with your business goals. Learn more: WFM Strategy and Optimization

RTRP’s Consulting aids organisations in making informed, data-driven staffing decisions by assessing processes, identifying gaps, and implementing tailored solutions. Using advanced analytics and industry expertise, we provide accurate forecasts and actionable capacity plans that cut costs, enhance resource utilisation, and increase operational agility across contact centres, retail, healthcare, and logistics. Learn more: Forecasting & Capacity Planning Consulting

We offer a comprehensive Shift and Scheduling Practice Review service designed to optimise your workforce management processes and enhance operational efficiency. Learn more: Shift and Scheduling Practice Review

Workforce analytics collects and analyzes data to enhance decision-making and optimize management strategies. By leveraging insights from employee performance and productivity, organizations can identify trends, forecast staffing needs, and improve resource allocation, leading to efficiency, cost savings, and alignment with business objectives. Learn more: Workforce Analytics & Reporting

Streamline field service operations with RTRP. We design and implement Work Allocation Centres, workflow automation, contractor management, and performance dashboards to boost efficiency, reduce costs, and enhance customer satisfaction. Schedule a consultation today. Learn more: Field Service Operations Optimization

We guide clients through the process of selecting, implementing, and optimising workforce management software solutions. Learn more: WFM Technology Selection and Implementation

We offer a comprehensive WFMaaS solution that combines expert consulting, cutting-edge technology, and ongoing support to optimize your workforce operations. Learn more: Workforce Management as a Service (WFMaaS)