Retail Workforce Management | Staff Scheduling, Analytics & Shift Optimization

Maximize Retail Efficiency

Improve customer service, control costs, and adapt staffing with RTRP.

Staff Scheduling & Demand Forecasting

RTRP uses advanced analytics and AI-powered forecasting to predict customer traffic, sales trends, and seasonal fluctuations. We design agile staff schedules that align labour with demand, reducing both overstaffing and understaffing. Our solutions ensure you have the right number of employees, with the right skills, at the right time, across all store locations.

Shift Optimisation & Multi-Site Scheduling

Our shift optimisation tools & method balance operational needs with employee preferences, supporting flexible scheduling and cross-training for a versatile workforce. RTRP enables centralised scheduling for multi-site retailers, ensuring consistency and compliance while allowing for local adjustments based on foot traffic and sales patterns.

Real-Time Reporting & Performance Analytics

RTRP implements real-time reporting and custom dashboards to track attendance, sales per labour hour, conversion rates, and other key retail KPIs. Managers gain visibility to quickly identify top performers, address gaps, and make data-driven decisions that enhance store productivity and customer experience.

Benefits of Retail WFM

Improved customer service and in-store experience
Labour cost control and reduced overtime
Ability to adapt staffing to seasonal or promotional peaks
Higher employee satisfaction and retention
Compliance with labour laws and scheduling regulations

Why Choose RTRP?

RTRP brings deep experience in retail workforce management, with proven results in optimizing scheduling, reducing labor costs, and improving customer satisfaction for multi-site and specialty retailers. Our tailored solutions address the unique challenges of retail operations, from flexible scheduling to real-time analytics. Ready to transform your retail workforce? Schedule a consultation with our experts today.